Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously every day. Find out exactly how sky99 collects, uses and protects your personal information.
Six core principles governing how we handle the personal data of every Malaysian user
Sky99 only collects data that is strictly necessary to operate our services. We do not collect irrelevant or excessive information that provides no direct benefit to you.
All data transmitted between your device and sky99's servers is protected using 256-bit SSL encryption — the same security standard used by leading financial institutions and banks worldwide.
Sky99 has never and will never sell, rent, or trade your personal data to any third party for commercial purposes without first obtaining your explicit consent.
Our privacy policy and data handling practices are fully designed and implemented in compliance with the Personal Data Protection Act 2010 of Malaysia, ensuring your legal rights are always protected.
You have the right to access, correct, download, or request the deletion of your personal data at any time. Our team is ready to process such requests within 14 working days.
All user data is stored in licensed data centres equipped with strict physical and digital security controls, including 24-hour monitoring, biometric access control, and regular backups.
This Privacy Policy describes the data collection and usage practices of Sky99 (sky99.ml). By using our platform, you agree to the policy stated herein. Please read it carefully and contact us if you have any questions.
Sky99 ("We", "Platform", "Company") is committed to protecting the privacy of every individual who interacts with our website and services at sky99.ml. This Privacy Policy is established to ensure you have a clear understanding of what information we collect, why we need it, and how it is used to enhance your experience with us.
This policy applies to all users who access the Sky99 website, register an account, make a deposit, play games, claim bonuses, contact customer support, or interact with any part of our platform in any way. It also covers data collected through the Sky99 mobile App, which can be downloaded via the Download us.
The collection and processing of your personal data is carried out in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take a proactive approach to privacy — not merely complying with the law, but genuinely respecting and safeguarding your personal information as a trust placed in us.
Sky99 collects various types of information depending on how you interact with our platform. Below is a comprehensive overview of the data categories involved:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identification Data | Full name, IC number, date of birth | KYC identity verification, legal compliance |
| Contact Data | Email, phone number, address | Account communications, promotional notifications |
| Financial Data | Bank account number, bank name, transaction history | Deposit and withdrawal processing |
| Usage Data | Game history, session duration, wagering | Service improvement, responsible gaming compliance |
| Technical Data | IP address, device type, web browser | Security, fraud detection |
| Cookie Data | Language preferences, login sessions, analytics data | Enhanced user experience |
We never collect credit or debit card information directly. All payments are processed through licensed third-party payment providers that maintain their own PCI-DSS security standards.
Every piece of data we collect is used for a specific and legitimate purpose. We do not use your data for any purpose other than those stated below:
We adhere to the principle of limited purposes — meaning data collected for one purpose will not be used for a different purpose without your additional consent.
Sky99 does not sell or trade your personal data. However, there are limited situations where we need to share certain information with trusted third parties in order to deliver our services to you:
All third parties that receive sky99 user data are bound by strict data protection agreements and are required to handle that information in accordance with privacy standards equal to or higher than our own.
Protecting your personal data from unauthorized access, loss or misuse is sky99's top priority. We implement multi-layered security that includes:
While we implement robust security measures, no system can guarantee absolute security. You also play an important role by keeping your account password confidential and not sharing your login credentials with anyone.
Sky99 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law. The following is a general guide to our data retention periods:
Once the retention period has expired, your data will be securely deleted or anonymised so that it can no longer be associated with you.
Sky99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise you during return visits.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the Sky99 platform.
Under the Personal Data Protection Act 2010 of Malaysia and our privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 working days.
If your data is inaccurate or outdated, you have the right to request a correction at no additional charge.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to request your data in a machine-readable format for transfer to another platform at your discretion.
In certain circumstances, you have the right to request that we restrict the processing of your data while a dispute or review is in progress.
To exercise any of the rights above, please contact the sky99 customer support team via 24/7 Live Chat or email us at [email protected]. We will verify your identity before processing any request to ensure the security of your data.
Sky99 is an adult entertainment platform intended exclusively for individuals aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.
Should we discover that we have inadvertently collected data from minors under the age of 18, we will immediately take the following steps:
If you become aware that someone under the age of 18 has registered an account on sky99, please notify us immediately through our customer support channels. We will take prompt action.
Sky99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. All material amendments will be communicated to you via:
Your continued use of the sky99 platform after the effective date of any amendment constitutes your acceptance of the updated terms. If you disagree with the changes, you have the right to close your account before the relevant effective date.
The latest version of this Privacy Policy is always available at sky99.ml/privacy-policy. The date of the most recent update is clearly displayed at the top of this document for your reference.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.
You may contact the Sky99 Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 3 working days and resolve more complex requests within 14 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Sky99 ensures every aspect of your experience — from account security to data privacy — is maintained to the highest standards. Join millions of Malaysian players who play with confidence on our platform.